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Would you like assistance in selecting a product or are you interested in receiving further information regarding product specifics? This form gives you an opportunity to submit your questions on our website. A response to your question will appear here within 24 hours. This is a great way to share your questions with others. If you prefer for your question not to be posted, please submit it directly to our Technical Support team.
| Question: I have a sony HCDGS100 60 CD changer and the display panel will not elluminate. All other functions are working properly. The only thing I have tried was to unplug it and reset it to the factory settings. matt March 9th 2010 01:03 AM |  |
| Question: Hi, I´m the lucky owner of a Pioneer LX01BD Blu-ray Home Cinema System. I´ve read some good reviews concerning upgrading the standard power cables that was supplied with this system and I´m therefore looking into replacing the power cables with some power cables from the manufacturer Furutech. In my operating instructions manual is stated: "Do not use any power cord other than the one supplied with this system". Hence, in your experience should I be concerned about replacing my power cables with power cables from Furutech (or other power cables from any other power cable manufacturers for that matter)? Are there specail considerations I should take into account when making a replacement? Gregor Vallentin Scharff November 30th 2009 01:12 AM | | Answer: Thank you for your inquiry. If you have your Pioneer LX01BD Blu-ray Home Cinema System designed for the US market, then you should have a “mini" figure-8 connector on the back side that will work with this cable from Furutech:
http://www.audiomania.com/shop/goods-6099.html
But, if you have European system in use then you might consider this cable:
http://www.audiomania.com/shop/goods-6092.html
These are perfect replacement for the low-quality "throw-away" power cords supplied with most modern video displays. They will deliver superior performance from "stock" cords in every respect imaginable!
Please feel free to reach out if you have any additional questions.
Support TeamNovember 30th 2009 09:20 PM Print Save |  |
| Question: Audiomania:
Had a question about the:
Atacama Equinox AVi TS Stand
I have a Samsung 32 LCD TV, in the back there
seems to be 4 Screws - Vesa Mount - will this
mount ok on the above mentioned Atacama Stand?
Thanks for the help.
Allan Allan September 18th 2009 04:45 AM | | Answer: Thank you for your inquiry. The 32" screen might be ok, but you will see bracket edges behind it, which wouldn't look very good. The AVI TS would be more suitable, since it accommodates 26" to 40" in screens.
Support TeamSeptember 22nd 2009 08:36 PM Print Save |  |
| Question: I got some audioengine 5's, subwoofer, and wireless hook up from you a few months back, Its all unreal, would like to get some A2's but your online store is not making it happen, please call Robert 808-283-7220 ASAP thanks robert Martin September 11th 2009 10:54 AM | | Answer: Thank you for your inquiry. I am sorry that you are having difficulties placing the order. I am not sure what the problem is exactly. I have left a message for you at the number listed above. Please feel free to call my direct number at 408-348-5274. -Yana Meydbray / Technical Support.
Support TeamSeptember 11th 2009 12:15 PM Print Save |  |
| Question: I have made an order on your site. Paid buy credit card for it. But didn't recived from you USPS tracking no. of my package. I've wrote you for 3 times on your "contact me", and didn't recived any answer.... Thats is not serious from your side.... Alexander Voronin March 11th 2009 02:15 AM | | Answer: Dear Alexander Voronin,
I apologize for the unconvince, but we have responded to your inquiries. Your package will be sent shortly and we will send you tracking information as soon as it becomes available. I understand that you were interested in the Analysis Plus Bi-Wire Clear Oval. If you would like to purchase this cable, you can save on shipping by shipping the two orders together. Please let me know if you'd like to do that. Otherwise I will ship the cable today.
Best,
Yana Meydbray
yana@audiomania.com
Support TeamMarch 11th 2009 12:22 PM Print Save |  |
| Question: I wanna buy your SSC pucks. But if i'll not satisfied by result, can i get my money back? Enkas February 8th 2009 01:15 AM | | Answer: Thank you for your inquiry. Our return policy is listed on our website: http://www.audiomania.com/content/art-784.html#return_policy. With SSC Pucks specifically if you are not satisfied within 30 days of purchase you can send them back for a full refund as long as they are received in perfect cosmetic and working order and in their original packaging. We do not refund shipping fees. Please feel free to reach out if you have any additional questions.
Support TeamFebruary 9th 2009 11:26 AM Print Save |  |
| Question: I want to get vibrapods to put under Spendor S100 speakers that weigh about 80 lbs each. They must be placed on a built in bookshelf. I was thinking of using both cones and isolators. Will this improve things and can I use the #4 isolator? How does the 30 day trial policy of Vibrapod work? Jerry K January 12th 2009 11:39 AM | | Answer: A combination of Vibrapod Cones and Isolators #4 will work very well together under the 80 lbs speakers. If you were to use the Isolators alone, we would suggest the #5 pack, as it withstands a greater weight. But, in combination with the Cones, the #4 pack will suffice. I think you will be quite pleased with the result. If however you decide to return the items, you have 30 days to do so. A 15% restocking fee will be assessed for the pack of Isolators.
Support TeamJanuary 19th 2009 11:55 AM Print Save |  |
| Question: I am looking to buy an HTIB. Similar to the Bose's gs gsx series. I can't have the 5.1 or 7.1 systems as I wouldn't be able to use the rear speakers. So, can u tell me what are some good choices to start researching. In the $850-$1,000 range? Paul D December 24th 2008 10:46 AM | | Answer: Thank you for your inquiry. The BOSE system you speak of is a great value at around $900. It is also flexible which I would imagine is a good thing in case you ever want to add rear/center channels. Onkyo has some fair choices as well. We specialize in high-end end accessories and can help you upgrade your cables, connectors, racks and stands. It is a cost-effective way to get the most out of your system.
Support TeamJanuary 20th 2009 11:24 AM Print Save |  |
| Question: I'm looking for a good interconnect cable for my new stereo. Why you advise to get analysis-plus or eti cables, but no others?
And one more question about pro cables by analysis-plus. Is that really better professional cables, than others?
Thanks, Bill. Bill Olma November 7th 2008 03:14 AM | | Answer: Thank you for your inquiry and please pardon the delay in reply. We recommend Analysis Plus and ETI cables because we highly value these brands and have great confidence in their capability and performance. We are not the only ones! Check out the website of Analysis Plus and the reviews they've gotten from Richard Bona and many others: http://www.analysis-plus.com/pro_main.html
Support TeamNovember 21st 2008 11:52 AM Print Save |  |
| Question: If I only buy 1 pair of WBT RCA type socket 0234, how much I should pay for the ship fee? Kin Hang October 26th 2008 11:40 AM | | Answer: Thank you for your inquiry. We currently use the following delivery services: UPS and USPS. Price of the shipment is calculated based on the parcel's weight, destination, and service type. Value is considered for insurance purposes. Within the continental U.S., depending on your exact location, UPS shipping charges for 1 WBT RCA type socket 0234 are about $10. For an exact shipping charge fee, please email us your shipping address information.
Support TeamOctober 27th 2008 09:58 AM Print Save |  |
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